Giant Technical Annoyance

Seems for Giants postseason tickets they have a ticket lottery, like for Burning Man, though I suppose baseball thought of it first. Yesterday I got an email saying my entry was not selected for a chance to buy NLCS tickets, but today I got one saying it was. Yay!

So I clicked the link and entered the unique password and so on but I was on my phone and I was in a drive-thru so it went slowly. After the drive-thru I pulled around into the shade to work on my transaction. Selected Lower Box seats and went on to the purchase page. All the personal info was wrong because I hadn't bought tix from the Giants org for a couple three years. Fixed all that up, hit Purchase, and ...

Was told my time was up and the tickets had been released.

Okay, do it from work, not in the car. Traffic was not fast enough but I got to the office. Went through the exercise again but on a real computer and then balked when my Lower Box seats were replaced with View Reserve Right Field. Bit of a downgrade. I cancelled out to try again, but naow ...

The system seemed to think I'd already bought tickets, or was in the midst of a process, or something. In any case I kept getting messages either telling me I'd ordered too many or that the transaction was cancelled, call customer service.

I called customer service and while on hold closed all windows and restarted yet again. This time I accepted the automatic downgrade and got two View Reserve Outfield tickets and hung up on the hold muzak. So I have tickets to National League Championship Series AT&T Park Game 3, whenever that turns out to be, for seats way up in the nosebleed and bitter cold fog at your back section but damn. In twenty minutes my seat choices diminished rapidly, all because I didn't see the message until I was out somewhere stuck with just my phone; and this was less than two hours after their email went out

Of course, if I'd had it sent to an email address I don't check until after work, I'd have had no chance to get tickets at all. But who operates like that anymore? Losers! That's who. :-/